CUSTOM PROJECTS & ORDER SUPPORT
Let’s Create Something Personal.
Have a question about a custom LED neon sign, a line-art mirror, or an existing order? Tell us what you need and we’ll help you choose the right next step.
Tell Us About Your Idea
Use the form below to describe the piece you want to create. The more useful detail you provide, the easier it is for us to understand your vision.
- Choose LED neon or a line-art acrylic mirror.
- Include your preferred size, colors, and important details.
- Tell us what should be kept, simplified, moved, or removed.
- If you need a preview before production, mention it in your message.
Need Help With an Order?
Please include your order number and the email address used at checkout. Briefly describe the question or issue so we can review it efficiently.
- Order status or product questions
- Shipping or delivery concerns
- Changes requested before production
- Installation or product-care guidance
Custom work begins after the required design details are confirmed. Please check names, wording, size, color choices, and any requested preview carefully before approval.
Send Us a Message
Complete the form and include the details that matter most. We’ll respond by email, so please check that your address is entered correctly.
Response time: We usually reply within 1–2 business days, Monday through Friday, excluding public holidays. Messages received on weekends or holidays will be reviewed on the next business day. For order-related inquiries, please include your order number.